Team Leader
Chick-fil-A is coming to Kingston! We are building a founding team to create the most welcoming quick service restaurant in the city.
Team Leader
Pay: £13.50 to £14.50 per hour plus benefits
Location: Kingston upon Thames
Contract: Full Time
Start date: Late February
About the role
Imagine a job where you can build your future, make someone’s day, and have fun doing it. That is what it means to be a Chick-fil-A Team Member. You will work closely with an independent Owner/Operator, gain real world skills you will use for life, and be responsible for helping deliver the warm, signature service that makes Chick-fil-A remarkable. This is not just a job; it is an opportunity to make a difference in your community.
As a Team Leader, you will take on additional responsibility during shifts, supporting Team Members, upholding standards, and helping the leadership team deliver a consistent, safe, and welcoming experience for both Guests and Team Members.
You must be available to work weekdays and Saturdays, across mornings, afternoons, and evenings.
Why join us
Be part of the opening team for the first Chick-fil-A restaurant in Kingston
Join a founding leadership team with genuine career progression potential into senior roles
Benefit from intentional, ongoing training and internal development from day one
Work directly with the Owner/Operator and restaurant leadership team
Closed on Sundays
Competitive package, including free lunch when on shift
Responsibilities include
Lead and support Team Members during shifts across front and back of house
Participate operationally in daily restaurant activities during service
Help plan and run shifts to ensure smooth, efficient operations
Act as a key holder and support opening and closing of the restaurant in line with company procedures
Set the standard for hospitality, food quality, cleanliness, and safety
Coach and support Team Members in role, reinforcing training standards and positive behaviours
Support the training of new starters and role model best practice on shift
Maintain a clean, safe, and Guest ready environment at all times
Champion health and safety, food hygiene, and compliance procedures
Communicate clearly with Team Members and managers to support shift priorities
Escalate issues appropriately to managers when required
Demonstrate reliability, professionalism, and a positive attitude at all times
Perform additional duties as required to support business needs
Physical and safety requirements
This role includes manual handling tasks, including lifting items of up to 15kg
Work involves standing for extended periods in a kitchen environment
About you
Experience in hospitality, quick service, or team leadership is required
Enjoys supporting, coaching, and motivating others
Leads by example and takes pride in setting standards
Calm under pressure and able to work effectively in a fast paced environment
Strong communicator with a people first mindset
Reliable, organised, and consistent in your approach
Motivated to develop further leadership capability and progress within the business
- Locations
- Kingston upon Thames
About Chick-fil-A Kingston
Chick-fil-A is coming to Kingston, bringing one of the most recognised hospitality brands from the United States to the local community. We are known for freshly prepared food, friendly service, and a culture that puts people first.
We are passionate about creating meaningful career opportunities in hospitality. Whether you are looking for your first role, a part time position, or a long term career, we offer a supportive environment where Team Members can grow, develop leadership skills, and be part of a founding team from the ground up.
Community matters to us. We are building a restaurant that is rooted in the area it serves, where Team Members feel proud of the impact they have locally and where Guests experience genuine care every time they visit. Our focus on people, excellence, and care guides how we show up for our Guests, our neighbours, and each other every day.